“We’re analyzing the errors being generated to help us confirm this.” The page indicates that other services like Skype, OneDrive and Teams are all working fine.
#MICROSOFT OUTLOOK ISSUES GMAIL UPDATE#
“We believe that a section of infrastructure within our Active Directory (AD) systems is causing impact,” engineers wrote in a post for Outlook services on its status update page that’s been up for at least an hour now.
(I logged in with no problem to my account here in England.) It is not clear how many users are affected but it is definitely not all of them. “If the user retries the operation, they will be able to access.” “We are addressing an issue that is intermittently preventing a very small subset of European customers accessing Outlook email,” said a Microsoft spokesperson.
Microsoft has responded to our request for comment confirming that the outage is affecting users in Europe and that the workaround is to… reload the page (which must be the internet equivalent of “turn it off and on again and see if that fixes it”). Readers are reporting to us, and an update on Microsoft’s site status for its various Office services confirms, that some Outlook users may not be able to sign in and use their email on because of a glitch in its Active Directory infrastructure. It’s not nearly on the same scale as Google’s outage earlier today, but it turns out that Microsoft’s Outlook email service has been having problems, too.
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